Crap Service

Yes, crap service is the topic of the day. Here I was, with my gf at a big mall in the far west of Singapore, looking for a place to eat. We ended up having a meal at one of the local fish'n'chip specialist restaurant. I won't say the name of the place but the entire thing was a disaster from the start.

My gf and I, plus a number of people were already forming a queue at the entry point. Guess what? The staff didn't even bother to make eye contact or ask us if we wanted a seat. They were too busy running up and down to the counter to send food and drinks to the customers. Oddly enough there were a good number of staff and they didn't even have one person to attend to the people waiting at the queue. And to think they were given an Excellent Service Award in 2004.

Ptui (colloquial for spitting..)! They don't deserve it at all.

So after 10 or so minutes of waiting like fools, we finally got a seat. Orders were made for the usual fish'n'chips, soup of the day and drinks as usual. I asked for some chilli sauce from the manager and he said okay. Guess what? The moron forgot and he didn't even come back to say sorry. Bloody bastard. At least one of his staff was kind enough to bring me the chilli sauce I asked for... and that was only after I had asked her for it.

The food was less than delectable. The fish was more or less coated with some flour that looked like some goreng pisang flour mix. I think I would have gotten a better deal at LJS at a fraction of the cost. Damn.

A few minutes later after finishing the meal, I wanted my refill for the drink, which I had specifically ordered earlier. So I requested for it nicely with one of the staff. Guess what? The fella forgot it too! After 20 minutes, my drink finally came, and for that I had to go and tell the counter staff personally.

I asked for the bill and they took another 20 minutes before the damn thing came. Total time wasted : 1 hour +++. I was one angry man when I left the place with my gf. I tell you, I swear I'll never eat at that shitty place again.

Call me a picky customer but that was one of the shittiest forms of customer service ever, and waiters say customers are a lousy group. Hey who's paying their salaries anyway? Given this kind of crap attitude from most of the staff members, including the manager, they should be given the boot for displaying such lousy customer service. The outlet really doesn't deserve the award they were given in 2004.

I paid $52 for crap food, crap service and crap ambience. Should have spent that money at the table BBQ restaurant. *bleh*